Domain Name Renewal

• 

  gnddownsyndrome · Member · Jul 28, 2018 at 12:39 pm

  • Copy link
  • Add topic to favorites

  How do we renew our domain name which we purchased through you?

  The blog I need help with is: (visible only to logged in users)

• 

  torres126 · Member · Jul 28, 2018 at 1:26 pm

  • Copy link

  Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon. :)

• 

  gemmacevans · Member · Jul 28, 2018 at 3:52 pm

  • Copy link

  Hi gnddownsyndrome,

  I see you purchased grenadadownsyndromeassociation.org but it expired last year. It was possible to recover the domain for some weeks after it expired but this is no longer possible due to the length of time that has passed. It was released back into the pool of available domains and registered through GMO Internet. If this wasn’t you, I’m afraid the domain now in use by someone else.

  Please let me know if you have any questions.