Domain Name renewal

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  peterjoy0 · Member · Jul 26, 2021 at 7:32 am

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  We had a domain name on this account bakehouse24.com and now it has no longer been updated and renewed. We recently upgraded the website to a WordPress.org so we were using this account for the domain and forwarding to a different server. I can no longer see this domain in the account?

  Site: https://bakehouse24.wordpress.com.
  WP.com: Yes
  Correct account: Yes

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  staartmees · Member · Jul 26, 2021 at 7:52 am

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  bakehouse24.com expired on 2021-06-12 and is in redemption period.

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  peterjoy0 · Member · Jul 26, 2021 at 7:59 am

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  Thanks for the reply. How can I obtain the domain name back? I cannot see the domain in the account to renew?

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  peterjoy0 · Member · Jul 26, 2021 at 8:38 am

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  It sounds like I need a link sent to me to pay the redemption fee. Is there somewhere to start this process?

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  kokkieh · Staff · Jul 26, 2021 at 8:41 am

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  Hi there,

  I’ve just sent you a link via email that you can use to pay for the domain’s redemption and renewal. Let us know here once you’ve paid, and we can get the domain restored to your account.

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  peterjoy0 · Member · Jul 26, 2021 at 9:25 am

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  Hi,

  This has been paid. Can we please get the domain restored to the account.

  Many thanks

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  peterjoy0 · Member · Jul 26, 2021 at 10:34 am

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  Any updates on how long this can take to be restored into the account?
  Many thanks

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  staff-mckluskey · Staff · Jul 26, 2021 at 10:47 am

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  Thanks for confirming. I have just restored your domain, so you should be able to manage it as usual.

  If you wish to keep it here, on WordPress.com, I suggest associating a payment method with it from https://wordpress.com/me/purchases/ so that it renews automatically next year.