Domain name renewal problem

  • Unknown's avatar
    preraphalitewoman · Member ·

    A couple of years ago I bought the domain name for my site preraphalitewoman.com, so the wordpress element could be removed. Once this expired, I thought my site worked with the wordpress back in the name, ie. preraphalitewoman.wordpress.com – but it is now disabled. How can I fix this please?

    The blog I need help with is: (visible only to logged in users)

  • ehtis · Staff ·

    Hi there,

    I can open and browse your blog just fine; is there any specific problem you’re facing when opening it? Try from a different browser or ISP, perhaps?

    The other domain, without the .wordpress.com part, is also available and can be registered if you wish.

  • Unknown's avatar
    preraphalitewoman · Member ·

    Hi Ehtis,
    Thanks very much for looking at this for me.
    Hmm.. I still get the black screen over my page every time I open it. Is there a way to stop that? It even means I can’t view the site when I’m logged in to WordPress to make edits. I don’t really want to re-register the other domain.
    Trouble is, I’ve been logged in to WordPress on all the devices I have access to, so different browsers etc don’t help.
    Any further advice greatly appreciated!

  • ehtis · Staff ·

    Oh, I’m so sorry! I can now see the expired domain overlay, it didn’t load when I opened your blog earlier, the site wasn’t 100% loaded most probably.

    I’ve added modlook tag to this thread, which is for staff attention and they can remove the expired domain from your account. Please wait for their reply.

  • Unknown's avatar
    rachelmcr · Member ·

    Hi there,

    That expired domain name was still linked to your site — I removed that for you, so you can now view your site at its free address without seeing that black screen: https://preraphalitewoman.wordpress.com/

    Please let me know if I can do anything more to help with that!

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