Domain name renewed but website disapeared

• 

  ksanastasiou · Member · Oct 30, 2018 at 9:19 am

  • Copy link
  • Add topic to favorites

  Hi, I have a wordpress website:
  http://www.kateanastasiou.com
  I renewed my domain in August 2018 but my website doesn’t come up in the browsers?
  I am very frustrated as have tried everything I know how…

• 

  staartmees · Member · Oct 30, 2018 at 9:30 am

  • Copy link

  “This domain name has been registered with Gandi.net It is currently being parked by the owner”. You need to contact Gandi.net

• 

  ksanastasiou · Member · Oct 30, 2018 at 11:51 am

  • Copy link

  Hi. So I have paid up my domain name at Gandi.net.

  Are you saying that if I work out how to “unpark” my domain (which I have no idea how to do) that the website will be live again?

  The content (text and imagaes) are still there but the issue is with Ghandi?

• 

  kokkieh · Staff · Oct 31, 2018 at 10:32 am

  • Copy link

  Hi there,

  You’ll need to speak with Gandi about unparking it, but that domain also appears to be pointed to a different provider who’s actually hosting your site, https://rimuhosting.com/.

  So the problem is with one or both of those providers. Your site has no connection at all to WordPress.com, though, so we’re not able to provide any more help than this in these forums.