domain name sent to clientHold status

  • Unknown's avatar
    rickf8230a4e286 · Member ·

    I began the main steps to building a website in May but held off setting it up until now. My domain name was sent to clientHold and ClientTransferProhibited status just recently. How can I remove the status my domain is now on and make it active?

  • supernovia · Staff ·

    Hi @rickf8230a4e286, sorry to hear that! I don’t see any domains associated with this account, though, so can you let us know what the domain name is?

    Better yet, if you can log into the correct account, you should be able to reach support directly here:

    Contact us

    Or you’re welcome to reply here so we can continue to help.

    For what it’s worth, assuming you haven’t cancelled the domain or let it expire, you might try to make sure you’ve verified the domain contact email. We can check on that for you too if we know what the domain is.

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