domain name :the welltravelledbag.com

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  thewelltravelledbag · Member · Apr 18, 2017 at 5:18 pm

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  I paid for this domain name, set up my about page and a first post but when i open wordpress it takes me to a wordpress.com blog

  The blog I need help with is: (visible only to logged in users)

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  kunalkawale · Member · Apr 19, 2017 at 5:03 pm

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  Hi,

  Are you sure that you have purchased the top-level domain as welltravelledbag.com ?

  Because, when I searched for it, it says that the domain is available for purchase.

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  timethief · Member · Apr 19, 2017 at 5:06 pm

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  @kunalkawale
  Click this link https://thewelltravelledbag.com/

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  timethief · Member · Apr 19, 2017 at 5:07 pm

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  I tagged this thread for Staff support.

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  thewelltravelledbag · Member · Apr 19, 2017 at 5:11 pm

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  yes I’m sure I’ve purchased it because the money has been taken from my card

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  supernovia · Staff · Apr 19, 2017 at 5:55 pm

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  Hi @thewelltravelledbag, this domain was just purchased recently under a different account. Are you able to log out and log in as that user?

  Also, did you write this About page?
  https://thewelltravelledbag.com/about/

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  thewelltravelledbag · Member · Apr 19, 2017 at 8:12 pm

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  yes i did write this page. i also have another site – toptotoedecor.blog and i was hoping to have them on the same site so i could switch between users but i can only access thewelltravelledbag.wordpress.com. For some reason i was able to log on my phone today and write a post but not on my other devices

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  thewelltravelledbag · Member · Apr 19, 2017 at 8:21 pm

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  also i can’t find how to log out!

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  supernovia · Staff · Apr 20, 2017 at 5:46 pm

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  @thewelltravelledbag yeah, you actually seem to have two accounts.

  To log out, look in the black bar at the top of WordPress.com. Click your profile image on the right. You’ll see a Sign Out link.

  Then log on using the account you used to buy the upgrade. Once you’re logged in as an upgraded user, you can open a chat with us here:
  http://wordpress.com/help/contact

  Tell support you’d like to get both sites under the same account, and you’d like thewelltravelledbag.com to be put on the correct site. We’ll help you sort it out from there.

  Chat is available 24 hours on business days if you’re logged into an account with an upgraded plan: https://en.support.wordpress.com/help-support-options/#live-chat-support

  Or, you’re also welcome to just come back to this thread and post as the other user so I can help you… just the other will be faster. I hope that helps!