Domain name transfer and refund
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Hello,
I want to transfer my domain name from my current registrar, can you unblock it please?
Domain name: https://marjoriereverdy.com, identified: (email visible only to moderators and staff).
In addition, I bought my accommodation on 01/18/2021 with a value of € 96, I would like to be reimbursed. I still cannot use my account. He doesn’t recognize me as an administrator.Thank you very much in advance,
Marjorie
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That domain belongs to a different account here, not the one you’re currently logged in under.
If you do not recall the password for the correct account, we have some options for you at https://wordpress.com/support/account-recovery/
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Hello,
Thank you for your reply. I changed my password. I have access to my account but it does not recognize my site: https://marjoriereverdy.com. When I click on the site button, I come across a blue page, with write: title soon and I can’t do anything. I am completely stuck in the creation of the site. In addition, would it be possible to unblock my domain name so that I can transfer it. I would like to request a refund of the 96 € please. -
Hello there,
Many thanks for getting back to us.
Just to check, are you clicking on My Site > Switch site > to get to the intended site?
A refund can be processed on the purchases page here: https://wordpress.com/me/purchases
To transfer the domain, please see this guide here: https://en.support.wordpress.com/move-domain/transfer-domain-registration/
Please note that if the domain is newly registered, the domain will be in a 60 day ICANN transfer lock.
I hope this helps.
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