Domain name unavailable

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  mmcvanwezel · Member · Jan 13, 2021 at 12:24 pm

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  Hi all,

  I have built a WordPress site before for someone else, so when I went to WordPress to make my own, I was accidentally still logged in with their account. I realized this after I made my own domain name within their account, so I permanently deleted my site there, logged off, and logged in with my own account. However, now I still get the message that the domain name I want is unavailable. How long does it take for that to process? Now I am working on my site but with 377003207 in the URL which is ugly.

  Thanks!

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jan 13, 2021 at 5:19 pm

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  Hi there,

  Deleting sites under one account does not free it for use under another. Rather, deleting a site is permanent and neither the owner nor anyone else would ever be able to use the site in the future. 30 days after the site is deleted, it is also purged and permanently inaccessible. However, you can recover the site if you deleted it within 30 days.

  https://wordpress.com/support/delete-site/#reverse-a-site-deletion

  If you want to transfer the site from one account to a different account, you will need to follow the steps here:

  https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/

  Let me know if you have any questions.

  Thanks,

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  mmcvanwezel · Member · Jan 14, 2021 at 7:16 am

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  Thank you so much for this valuable answer. I have deleted the site yesterday so it should be able to recover. However, when I go to your link about how to reverse a site deletion, it says to contact WordPress and then I end up again on this forum. Who should I contact?

  Best wishes,
  Marloes

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  fstat · Staff · Jan 14, 2021 at 7:39 am

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  Hi there,

  Please let me know the address of the site you deleted so we can further assist you.

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  mmcvanwezel · Member · Jan 14, 2021 at 8:15 am

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  Hello,

  The site I deleted is
  marloesvanwezel.wordpress.com

  Thanks!

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  staff-mckluskey · Staff · Jan 14, 2021 at 9:12 am

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  Thanks for confirming. Since that site was created under a different account, we’ll need you to log back into that one, comment under this post so we can restore it for you, and then you’ll be able to transfer it to your account as per the link that staff-doublebassd shared above.
  Does that sound like a plan?

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  bestuurhav · Member · Jan 14, 2021 at 12:28 pm

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  Hi there,

  This is the account the original site was made on. If you have restored this I will follow the procedure to transfer it to my account, many thanks!

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  staff-mckluskey · Staff · Jan 14, 2021 at 1:26 pm

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  I’ve just restored the site – you can now go ahead and move it to the desired account. Let us know if you need more help with this :).

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  bestuurhav · Member · Jan 14, 2021 at 1:37 pm

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  Thanks a lot, it worked!