Domain name vs WP Address

  • Unknown's avatar
    johnadrianblack · Member ·

    I am building a WP site hosted by Bluehost: https://adventuresinmind.org. After launching and attempting to view the site I am taken to a page which is some kind of placeholder [OUR NEWS] bearing no relation to the home page I have produced.

    What is the URL, please, for my WP installation directory? I have it as the same as the URL for the domain, but is this correct?

    Thanks
    john

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hello,

    Thanks for reaching out. However, because your WordPress site isn’t hosted on our managed WordPress.com hosting, but instead is using the open-source version of the software hosted through Bluehost, there are limitations to how we can assist you directly. Only issues on sites directly hosted by WordPress.com are within our power to investigate more thoroughly because we have direct access to the server-side infrastructure.

    Our managed hosting service at WordPress.com provides many utilities and advantages like automatic backups, updates, enhanced security, and direct access to our professional support team among other features. You can migrate to our hosting in just a few clicks by using our plugin here:

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    If switching hosts isn’t something you’d like to consider at the moment, you can obtain assistance by asking for help on the community support forums for the free, open-source version of WordPress. This is the version your host, Bluehost, uses for your site. The community in these forums is knowledgeable about a diverse range of issues and can likely provide you with the help you need. Please follow this link to reach out to them: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    As for your specific question about your WordPress installation directory, it should be the same as your domain URL. However, since Bluehost is your hosting provider, I strongly recommend reaching out to their support to confirm this information. They should be able to provide detailed guidance about your installation’s configuration.

    Hope that helps. Please let us know if you have any more questions.

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