Domain name was changed without authorization.

• 

  omegaplumbing37405 · Member · Sep 16, 2020 at 4:08 am

  • Copy link
  • Add topic to favorites

  Hello , This is Omega Plumbing. My contact number [redacted by staff]. I need my domain name switch back to Omegaplumbingsa. I want it switch back to Go Daddy. They person that was handling this domain name is no longer working for my company. His Name is Tristian Garza. He refuses to give us the password to his word press . He change my domain name from Omegaplumbingsa to Omegaplumbingsatx without my authorization. please email me at (email visible only to moderators and staff) or call [redacted by staff]. Thank You Albert Garza

• 

  staff-mckluskey · Staff · Sep 16, 2020 at 1:32 pm

  • Copy link

  Hi there!

  I don’t see any sites under your account, what’s the exact address of the domain you’re trying to recover?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to reach out directly to your host or seek help at these forums:

  https://wordpress.org/support/forums/

• 

  omegaplumbing37405 · Member · Oct 22, 2020 at 2:01 pm

  • Copy link

  I need to get Epp code transfer back to omegaplumbingsa.com.

  Thank you

  Alber Garza

• 

  supernovia · Staff · Oct 22, 2020 at 7:06 pm

  • Copy link

  Ah, okay. The domain omegaplumbingsa.com is currently registered through GoDaddy. Here’s how to get a transfer code through them:
  https://www.godaddy.com/help/get-an-authorization-code-to-transfer-my-domain-away-from-godaddy-1685

  And, if you’re transferring it to our registrar, here’s how to do that:
  https://wordpress.com/support/move-domain/incoming-domain-transfer/

  However, I’d definitely recommend logging in as the current upgrade owner. This account is not associated with that site. So, log out, then log back in using the email address that gets renewal notifications and what not.