domain name won't unlock

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  marteenbesteder · Member · Jul 11, 2014 at 1:49 pm

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  Hi,

  I am trying to transfer my domain name to BlueHost, but it won’t unlock on wordpress.com. I pressed the unlock button, but it doesn’t stick so Blue Host won’t recognize it as unlocked. Can somebody please fix this so I can transfer?

  Thanks
  Marteen

  The blog I need help with is: (visible only to logged in users)

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  jackiedana · Member · Jul 11, 2014 at 6:45 pm

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  I have unlocked your domain lustfortheworld.com for you, and sent you the authorization code via email.

  Please let me know if you continue to have problems with this process and I will look into it for you.

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  marteenbesteder · Member · Jul 11, 2014 at 6:54 pm

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  Hi,

  It still says it is locked on Blue Host even though I unlocked it on wordpress. Is there anything else you can do? When I unlock it, it doesn’t stay unlocked.

  Thanks
  Marteen

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  ziaskidkitchen · Member · Jul 11, 2014 at 7:20 pm

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  I am having the SAME EXACT PROBLEM! I am sorry I didn’t see your thread before I started my own…..

  are you getting?

  The domain (your site) is currently locked from transfer (Status clientTransferProhibited).
  You will need to unlock the domain at Wild West Domains, Inc. before a transfer can take place.

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  timethief · Member · Jul 11, 2014 at 7:22 pm

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  @ziaskidkitchen
  You already posted here with your details https://en.forums.wordpress.com/topic/domain-transfer-blocked?replies=2#post-1939845 and I tagged that thread for Staff attention. return to that thread please.

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  ziaskidkitchen · Member · Jul 11, 2014 at 7:27 pm

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  Yup – saw that thank you! :)

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  jackiedana · Member · Jul 11, 2014 at 8:22 pm

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  @marteenbesteder It does appear to be locked again. Can you let me know if you received an email (it will be sent to the address listed on the domain as the admin contact, which may or may not be the same email address as you use for your WordPress.com account).

  I’ll look into this issue further, which appears to be affecting other users as well.

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  caitlinsaustin · Member · Jul 12, 2014 at 2:27 am

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  I’m having the exact same problem. Bluehost says…

  The domain wildmushroomland.com is currently locked from transfer (Status clientTransferProhibited).
  You will need to unlock the domain at Wild West Domains, Inc. before a transfer can take place.

  ….but WordPress.com says…..

  This domain is currently Unlocked.
  If you are not intending on transferring this domain to another registrar, you are advised to re-enable Domain Locking.

  And I’m stuck. Whatever fix happens, let me know, too.

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  timethief · Member · Jul 12, 2014 at 8:06 pm

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  I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  dw205 · Member · Jul 13, 2014 at 3:08 am

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  Having the same problem here. Unlocked my domain ielts-academic.com multiple times on WP.com but each time Bluehost tells me that:

  The domain ielts-academic.com is currently locked from transfer (Status clientTransferProhibited).
  You will need to unlock the domain at Wild West Domains, Inc. before a transfer can take place.

  Hoping for a speedy resolution as I have scheduled today to set up self-hosting of my site but cannot proceed beyond this stage.

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  marteenbesteder · Member · Jul 14, 2014 at 2:26 pm

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  @jackiedana Yes, I still get the emails and am using the same email address, it just seems like when I unlock it the change doesn’t stick. If I unlock it, then click on another tab, and then go back, its locked again.

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  jackiedana · Member · Jul 14, 2014 at 4:55 pm

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  @marteenbesteder your domain is currently unlocked and shows up as pending transfer.

  @dw205 I will look into getting your domain unlocked manually, and will post here once that’s done.

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  caitlinsaustin · Member · Jul 15, 2014 at 2:35 am

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  Me, too, please.

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  caitlinsaustin · Member · Jul 15, 2014 at 12:03 pm

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  Whatever was done didn’t seem to work. I’m still being told I’m locked on Bluehost and unlocked at WordPress.com, and when I refresh WordPress.com, it goes back to being locked immediately.

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  jackiedana · Member · Jul 15, 2014 at 5:11 pm

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  My apologies. We’re still trying to get this issue resolved with our registrar partner. I’ll let you know as soon as it’s sorted out.

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  morganwebbphotography · Member · Jul 15, 2014 at 11:22 pm

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  I am having the same issues! I have started a thread as well, but please include me in this, hopefully this will get resolved soon!

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  jackiedana · Member · Jul 15, 2014 at 11:38 pm

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  I do not yet have an update but I very much hope to have good news for you all soon.

  @morganwebbphotography I’ve replied to you in your other thread as well.

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  jackiedana · Member · Jul 18, 2014 at 3:29 pm

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  I just received word that our domain registrar says that the issue with transferring a domain has been fixed. Please give it a try and let me know if it works now for you.

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  caitlinsaustin · Member · Jul 20, 2014 at 11:48 am

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  It appears to have worked. Bluehost showed my domain as unlocked and I’ve initiated the transfer. Just waiting for it to go through.