Domain next steps

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  feeteezolamba · Member · Feb 11, 2021 at 2:08 am

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  Hi, I paid the re-hosting invoices you sent.
  I now need to point the domain to WIX.COM but cannot access the domain panel since it is not listed on my account login page. Where and how can I edit the name servers please and thank you sir.

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  staff-totoro · Staff · Feb 11, 2021 at 3:09 am

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  Hi there,

  I do not see any upgrades under your @feeteezolamba WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.

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  feeteezolamba · Member · Feb 11, 2021 at 3:17 am

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  Hi
  After my hosting was cancelled, I was sent an email from
  Automattic Inc. which I did and paid for.
  So who has the domain and how can I edit its name servers? Who is the registrar I have no idea.

  Product: wordpress-com > wp-domain-mapping
  Description: Restoring manitoulinhomecare.com
  You can pay for this purchase at the link below.
  [REDACTED]
  Thanks,
  Team Automattic.
  https://automattic.com

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  aleone89 · Staff · Feb 11, 2021 at 9:08 am

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  Hello there,

  Many thanks for reaching back out.

  I can see you’ve been sent an email regarding this domain, let’s carry on the conversation via email so that we can help you get to the end goal you’re after :)

  Many thanks in advance.