domain no longer working

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  erixfam · Member · Nov 14, 2019 at 4:56 am

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  Hi – my domain stopped working, and I can’t get my email. Is it because I didn’t verify my email? Or other?

  The blog I need help with is: (visible only to logged in users)

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  yoga1103 · Member · Nov 14, 2019 at 5:09 am

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  Hi,

  If you’ve registered a new Domain, you’ll have to verify the email address you provided for purchasing the domain name.

  You can check your email inbox or other other folders including spam for the verification email.

  ‘If you do not verify your email, ICANN will suspend the domain name and your site will be offline until you verify the email address.’

  You can learn more about the email verification at: https://en.support.wordpress.com/domains/register-domain/#email-validation-and-verification

  Search for the email and click the ‘Verify’ button and it will start working. Usually it takes some time for the domain name to propagate.

  Since you have purchased a plan, you can even get ‘Chat Support’ by going to: https://wordpress.com/help/contact

  – bests,

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  fstat · Staff · Nov 14, 2019 at 8:29 am

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  Hi there,

  I see no domain registered on the account you’re contacting us from. Can you please let me know the domain you’re referring to so I can point you in the right direction of getting support?