Domain not Connecting

  • Unknown's avatar
    alexandrastodzycom · Member ·

    Hi there, I am trying to connect the domain i purchased to this wordpress account and it says it has already been mapped. I am not sure why it says that as I have not added it to another account, the domain is thewaterfrontstuart.com. I can’t figure out exactly where it has been mapped to and need to connect it to this account to have it be thewaterfrontstuart.com not .wordpress.com

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    Hi!

    We can absolutely help you sort this out.

    However, as a WordPress.com Pro plan subscriber, you have access to our livechat support team. And contacting them will likely be a faster way of helping you get your site up and running:

    https://wordpress.com/help/contact

    If you cannot (or do not wish to) use the livechat system, let us know and we will be happy to help you here in the forums!

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