domain not showing

  • Unknown's avatar

    Hi,
    We need some help changing the information on our website (www.wasagaauto.com)
    Its showing as being developed though WordPress and we have logged in but it is not showing as one of our sites.

    The blog I need help with is: (visible only to logged in users)

  • Good Morning –

    wasagaauto.com is not registered with WordPress.com. To use this domain with us, you’ll want to add Domain Mapping via WordPress.com Personal.

    There are no active upgrades on this account. Perhaps you’ve already added them to a different user account?

  • Unknown's avatar

    Here is our problem. If you google “www.wasagaauto.com” the website shows at the bottom of the page that its “Powered by Word Press”
    This web site has been hacked (I am sure) as the telephone number at the bottom is from over seas and there is Latin writing on the bottom under “contact us”. We are attempting to gain control of the web page so we can update our information so its correct. Its the page that 90% of our customers refer to and the info is incorrect.
    Help !
    Liz – Wasaga Auto Centre

  • Good Morning –

    The domain, wasagaauto.com, was registered through domain.com and is hosted with NetFirm. It is powered by WordPress – the self hosted version – not WordPress.com (here).

    There are 2 different versions of WordPress. What happens at WordPress.com is a bit different than the self hosted version. This guide outlines those differences: https://en.support.wordpress.com/com-vs-org/

    To login to this site, you’ll need to add /wp-admin/ to the end of the site url.

    https://wasagaauto.com/wp-admin/

    Because the site is not hosted with WordPress.com I do not have any access to it or your account. For help with self hosted WordPress you’ll want to head over to https://wordpress.org/support/

  • Unknown's avatar

    I cannot thank you enough for giving me some direction on this. I am definitely in the dark when it comes to this stuff so, again, thanks for shedding some light for me.
    Off to try figure this out !
    Liz
    : )

  • No problem. Take care!

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