Domain not succesfull

• 

  wg8sk8n455 · Member · Mar 11, 2024 at 12:21 pm

  • Copy link
  • Add topic to favorites

  Dear WordPress,

  Last week I tried to transfer my domain to your site. Unfortunately I found some disadvantages using WordPress with your own site. I refused the transfer from my old provider. Now I see I’ve still paid for the domain. Can you please refund me the 11,39 EUR since I’ve not purchased anything from you?

  Regards,

  Jorick

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  fstat · Staff · Mar 11, 2024 at 2:05 pm

  • Copy link

  Hi Jorick,

  I’ve gone ahead and issued a refund for the domain transfer fee.

  We strive to make WordPress.com a platform that meets the needs of our users, and feedback is a crucial part of that process. Could you share what disadvantages you found while using WordPress.com with your own site? Any details you provide will be invaluable in helping us improve our services.

• 

  wg8sk8n455 · Member · Mar 12, 2024 at 7:54 pm

  • Copy link

  Hey Fstst,

  Thank you for issuing the refund. The disadvantage to me is the function to upload my own template I purchased through another supplier. This is possible with my own install of WordPress in combination with a provider.

  Regards,

  Jorick

• 

  aisajib · Member · Mar 14, 2024 at 2:03 pm

  • Copy link

  Hi Jorick,

  Thanks for sharing! I wanted to let you know that with the WordPress.com Creator plan, you can install your own theme and plugins on a WordPress.com site. What’s more, the Creator plan comes with many advanced hosting features such as real-time automatic backups, SSH, SFTP, best-in-class spam and malware protection, and more.

  If you’d be interested in hosting your site with us, please let us know. We’d love to have you here. :)

  Thanks!