domain not working

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  askvianna · Member · Aug 3, 2014 at 4:31 pm

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  I’m not sure why my customize domain (www.freshstart-now.org) is not pointing to my word press blog/landing page. I requested this change over a week ago from 1 and 1 domain. Please help assist me to resolve this matter! Thanks

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Aug 3, 2014 at 6:43 pm

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  Hello there,

  While you do have your domain mapping set up properly here at WordPress.com, you have not yet completed the process with your domain registrar.

  You need to “point” your domain’s name servers to WordPress.com using these instructions:

  http://en.support.wordpress.com/domains/map-existing-domain/#instructions-for-mapping-an-existing-domain

  Please let me know if you get stuck during this process and need some help! Thanks so much.

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  askvianna · Member · Aug 3, 2014 at 7:07 pm

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  Thanks for your response. 1 and 1 assisted in completing the process to point domain to wordpress. I was told to configure my mail server for email to continue working in 1 and 1 to:

  mx00.1and1.com Priority 10
  mx01.1and1.com Priority 20

  Can you assist me with this process now, or do I have to wait until the domain is redirected?

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  thatrobyn · Member · Aug 4, 2014 at 5:10 pm

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  Hi there, Terrific! Glad they could help with the domain mapping completion.

  I saw that you added your MX records. There was a discrepancy between what you’ve pasted below and what I saw in your records. Both records were given a priority of 10. I adjusted the second one to be a priority of 20. Your email should start working in several hours.

  Please let me know how things are working for you. Thanks very much!