Domain not working
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I purchased the domain anicedayforawalk.com in 2015 and it says it’s not due to renew until July 2023, but it’s stopped working.
This is the message I get when trying to access it.
Something unexpected happened while accessing this website. It looks like it doesn’t have an active domain connection upgrade to link the requested domain name to the WordPress.com site.
If this is your domain name and it has recently stopped working, it’s possible that your plan or domain may have expired. Please log in to your WordPress.com account and review the status of your plan and domain.
The blog I need help with is: (visible only to logged in users)
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Hi there,
Your domain should be working again now.
It appears that when you renewed your domain last year, that renewal actually failed. We caught the error and manually renewed the domain to July 2022.
But in the process the WordPress.com upgrade (but not the domain itself) was bumped for an additional year to 2023, and that led to further errors that disconnected the domain from the site.
I’ve now fixed those errors and synced the dates between the domain registration and the WordPress.com upgrades listed in your Purchases page, so the latter now shows the correct expiration date of the domain of 30 August 2022.
The domain is not set as the primary domain on your site at the moment, so it’s showing the free WordPress.com address in the browser. You can change that from My Site ->Upgrades ->Domains
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Thank you so much! Much appreciated. I had thought the 2023 date was odd as I didn’t remember paying twice.
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