Domain not working after 72 hours
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I bought the domain tedxthacherschool.com but it’s still not working after five days.
The blog I need help with is: (visible only to logged in users)
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Hi there,
There appeared to be an error on our end that prevented your domain tedxthacherschool.com from connecting to your account even though we charged you for it. Can you please try to purchase the domain again? We added some paid credits totalling $18 so that you won’t be double charged. Let me know if you have any problems registering the domain again.
Thanks!
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I am having the same problem. I bought azrunningmom.com on March 3 and it’s still not working!!! Help please!
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Yes, the same error occurred under your account as well. You’ve been allocated credits to try to the purchase again. Let me know if it doesn’t work. Thanks!
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staff-doublebassd I am trying to check out and purchase domain again but getting this message: You are attempting to purchase new products with renewals. Please purchase them separately.
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Hey there,
What products are you trying to purchase? I kept the mapping on your account, so go ahead and purchase the registration for your domain and see if it goes through.
Let me know if that works. Thanks!
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staff-doublebassd I am just trying to purchase the domain registration for azrunningmom.com and I keep getting the same message.
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Hey there,
I set up azrunningmom.com on my end so everything should be good to go for you.
Check the domain on your end and let me know if you have any questions. Thanks!
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I bought a domain name weupradio.com and its still not working. I want to upgrade my plan but not until I know my domain purchase is valid.
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Hey there,
I see the domain weupradiodot.com under your account. Is that the way you wanted to spell the domain name? If not, I can refund the purchase for you so that you can register weupradio.com. Let me know, thanks!
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I want weupradio.com thank you for bringing it to my attention.
so please take whatever steps we need to, to correct this. thanks -
Okay, I canceled weupradiodot.com from under your account and added $26 worth of paid credits for you to use for your purchase of weupradio.com. This is faster than refunding your purchase and waiting 2 weeks for the money to reach you so that you could repurchase the domain.
You should see the credits whenever you’re ready to pay for the domain subscription.
Let me know if you have any questions. Thanks!
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