domain not working after i changed

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  ticflashsnap · Member · Apr 8, 2015 at 10:02 pm

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  I started with the original domain address as tickflashsnap and I decided to remove the k so it would read ticflashsnap,com now I can not view the site or if I try and plug in that address it gives me an error message. I cleared my cache and cookies from Firefox still not displaying the correct domain. Thanks.

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Apr 8, 2015 at 10:26 pm

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  Hey there!

  I did a little research on your domain, http://tickflashsnap.com/, and I was taken to your WordPress.com site.

  This is my view:
  https://cloudup.com/cZoqiTivpqG

  If you only made the change recently, it can take up to 72-hours for changes to your domain settings to work properly throughout the internet.

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  ticflashsnap · Member · Apr 8, 2015 at 10:34 pm

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  Yes, I just made the changes a few hours ago. Should I wait to see if it updates by tomorrow? I just want to be sure it is the correct spelling. Thank you!

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  thatrobyn · Member · Apr 8, 2015 at 11:04 pm

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  Hi again!

  The spelling reads: tickflashsnap.com. It should be up and running tomorrow, yes!

  You’re also welcome to add the K to the WordPress.com site name, if you’d like:

  https://en.support.wordpress.com/changing-blog-address/

  I hope this helps! If you have any other concerns, drop me a note. Thanks much!

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  ticflashsnap · Member · Apr 8, 2015 at 11:36 pm

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  Hi I wanted to remove the “k” I do not want it to read tickflashsnap. Should I just wait or cancel the domain and start over?

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  thatrobyn · Member · Apr 8, 2015 at 11:42 pm

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  Ok, I misread your request and I am so sorry!

  Once a custom domain is registered, you cannot actually change it, but you can cancel it for a refund within 48-hours of purchase.

  I am going to send you a proof of ownership email. Please confirm that you want me to cancel the site permanently and I will do so asap.

  You are welcome to register your correctly spelled domain immediately, OR you can wait for the refund first. Whatever you wish.

  Keep an eye out for my note! Thanks.

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  ticflashsnap · Member · Apr 9, 2015 at 12:02 am

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  yes, please cancel the site permanently and refund my Paypal. I am going to reregister the correct domain name now. Do I have to wait to register the name i want since I have both on my account?

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  jeremeylduvall · Member · Apr 9, 2015 at 5:20 pm

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  Hi!

  I went cancelled and refunded your purchase for the domain name tickflashsnap.com. You can see that cancellation receipt here:

  https://ticflashsnap.wordpress.com/wp-admin/paid-upgrades.php?page=billing-history

  Do I have to wait to register the name i want since I have both on my account?

  You should be able to register the new domain (ticflashsnap.com) immediately. Can you give that a try and let me know if you run into any trouble?