Domain not working suddenly

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  tetonstrong · Member · Apr 17, 2023 at 10:36 pm

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  Hi

  I have tetonstrong.com via Godaddy and it’s paid for and renewed. I tried re-forwarding it to the WordPress, but it still isn’t working. I don’t want to host with WordPress and can’t figure out how to get an auth code to keep things working

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  dragstor · Member · Apr 18, 2023 at 11:20 am

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  Hello! 👋🏼

  I checked your domain, and didn’t notice any issues.

  Your domain shows your WordPress.com site, and this is what I see on my end:

  
  (if you can’t see the screenshot, click here)

  If you cannot see your site when you visit https://tetonstrong.com, I suggest clearing your computer’s DNS cache by following this guide:

  

  How to Clear the DNS Cache

  in WordPress.com Support

  4 min read

  Occasionally, a site might not be accessible to you, but others can access it. For example, this could happen if you recently made DNS changes to your domain, connected a domain, or let your domain expire momentarily. If clearing your browser’s cache doesn’t help, you can try clearing your computer’s DNS cache. What is a DNS Cache? The DNS cache is used by all operating systems to

  Additionally, you can check our guide that might help as well:

  

  How to Solve Common Browser Issues

  in WordPress.com Support

  5 min read

  Some issues that you encounter with your WordPress.com site or account can be solved by changing your browser settings, refreshing the page, or clearing the browser cache and cookies. Supported Browsers Some browser issues may be caused by the browser itself. For optimal viewing and security we recommend that you use an up-to-date version of any of the following browsers: Google Chro

  If this doesn’t help either, you can try using some free public DNS resolver, such as:

  • Google Public DNS: https://developers.google.com/speed/public-dns/docs/using
  • Cloudflare DNS: https://1.1.1.1/
  • Quad9 DNS: https://support.quad9.net/hc/en-us/categories/360002571772-Configuration
  • Cisco OpenDNS: https://www.opendns.com/setupguide/

  Using any of these could help with your issue.

  ⚠️ Please note — the above services (DNS resolvers) are not WordPress.com products, and we do not provide support for them — they were just a suggestion. So, if you need any help with configuring them, you should refer to their documentation or contact their Support.

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  tetonstrong · Member · May 8, 2023 at 1:30 pm

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  Thanks for your suggestion. The problem is that’s a totally different “theme” than the one I had for two years. When I updated my WordPress subscription, the website lost it’s old theme. Says I have to pay 3 x as much to get it back.

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  helper-heroponriki · Member · May 8, 2023 at 6:43 pm

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  It seems like one of our Happiness Engineers resolved your theme problem during the live chat, so everything should be good now.

  If you have any further inquiries or require assistance with anything else, please don’t hesitate to contact us.