Domain Parked
-
Hello,
My domain has been parked and I would like to “unpark” it ASAP.
I cannot access my business email. ((email visible only to moderators and staff)) It is important I retrieve this domain to continue business as soon as feasible for you.
We have orders through WIX we need to proceed with. Can you please advise?
I tried to continue e-mail services through WordPress, but it did not allow for that. Therefore, we tried cancel the domain and re-purchase. We learned the hard way that we can’t go that route.
Thank you,
Jess
[redacted]
(email visible only to moderators and staff) -
Hi Jess, yeah you would have wanted to point it to Wix then transfer it there after 60 days. You deleted the site, too, which makes restoring the domain a bit trickier. I’m asking for some help on that, but in the meantime, if you’d authorize me restoring the old site I think I can get it for you. Do you mind if I restore the site so I can restore the name?
-
Oh, also I removed your phone number — we’re not in a call center and don’t want anyone to call you pretending to be us.
-
Hi again! They were able to restore the domain for you. I’d recommend pointing it to your new host with these steps:
Then, if you want to transfer the registration after 60 days, here’s how:
https://wordpress.com/support/move-domain/transfer-domain-registration/Hoping that helps! Let us know if you have questions about either of these processes.
-
Thanks so much for your help. I was able to access our e-mail account.
Hopefully we can continue to use WordPress, if all goes well.
- The topic ‘Domain Parked’ is closed to new replies.
WordPress.com Forums 