domain payment

• 

  ocalalandwebsite · Member · Oct 23, 2016 at 5:57 pm

  • Copy link
  • Add topic to favorites

  I have to pay my domain name payment how much is it?

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Oct 23, 2016 at 11:00 pm

  • Copy link

  ocalaland.net is hosted by Dreamhost
  WHOIS: Click Here
  IP Address: 64.111.106.64
  Name Servers:
  ns3.dreamhost.com
  ns2.dreamhost.com
  ns1.dreamhost.com

• 

  timethief · Member · Oct 23, 2016 at 11:01 pm

  • Copy link

  That site is not hosted here, was not registered through wordpress.COM and we cannot help you. You are posting to the wrong support forum.

  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
  (3) Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  Some Jetpack solutions are here http://jetpack.me/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  WordPress app support https://apps.wordpress.org/support/

• 

  ocalalandwebsite · Member · Oct 24, 2016 at 5:12 pm

  • Copy link

  Thank you for your reply , my next question is why was I sent an email asking me for current credit card info and that the one you have on file is expired. the website currently in use is a .org not a .com and get a refund because I believe the new card was charged.

  I was emailed twice telling me if a new card was not added my site would go down and the link sent me to wordpress.com

• 

  kokkieh · Staff · Oct 26, 2016 at 8:05 am

  • Copy link

  Hi there,

  Your account does not own any upgrades on WordPress.com

  There is a domain mapping upgrade for the domain, ocalaland.net, but as you have that domain hosted somewhere else you don’t need the mapping upgrade with us at all. You can safely cancel that upgrade from the Purchases page.

  However, that upgrade belongs to a different username account as the one you’re using to post here, so you’ll need to log in as the correct username in order to make changes to that domain.