Domain payment problem.
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Hi, I wanted to purchase a domain for my new website. I went on and paid the amount before realising that in order to use it, I needed a paid wordpress plan. I, then, saw that the paid plan allows to have a specific domain free for an entire year, so I tried refunding the already paid domain, and tried to ‘re-purchase’ it with the paid plan. The said domain vanished and I can’t purchase it no more. How long will it take to have the domain available again?
Site: (email visible only to moderators and staff).
WP.com: Yes
Correct account: Yes -
Since you canceled the domain name, you no longer own it. Please let us know which of these options works best for you:
Wait: You can wait about five days from cancellation for the domain to be released. So long as no one else buys it before you do, you can purchase it again using that domain credit.
Repurchase a Plan: To host your site here, buy a plan, skip the domain option, then update us here.
Let us know which one you go with!
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Hi, sorry to bother once again.
I waited nearly 20 days, but the domain seems to be still locked.
I don’t think anyone bought it, is there a way to know what is going on with it?The domain in question is: puntinipuntini.com
I’ll wait for an answer. Thanks in advance.
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Hi there:
I’m not sure where you’re seeing that the domain is not available – checking both GoDaddy and our own domain search tool, the domain is available to be purchased.
If you see any errors trying to purchase it here at WordPress.com, let us know what specific error message you’re seeing and we’ll be better able to advise.
Thanks!
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I couldn’t find a way to upload an image to clarify the problem, so I uploaded it on imgur.
This is where I search and where I would buy the domain: https://imgur.com/a/TamWuJm
I’m searching there because I want to purchase the premium plan, as it offers a free-year domain.
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