Domain payment problem

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  arjunramchurn · Member · Nov 4, 2025 at 5:36 pm

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  Dear WordPress Support Team,

  I purchased a domain in February 2024 and it appears to have been on an annual subscription. However, I have not been charged for the renewal this year, and my website is no longer accessible online.

  I would like to confirm whether the domain and website have been automatically cancelled or deleted due to non-payment. Additionally, I do not wish to renew or continue the subscription. Could you please confirm the current status of my domain and advise on how to ensure that no further payments are made?

  Thank you for your assistance,

  Regards,

  The blog I need help with is: (visible only to logged in users)

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  elcristofue · Member · Nov 4, 2025 at 5:41 pm

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  Hello @arjunramchurn! Thanks so much for letting us know about this.

  I just checked your account and confirmed that the domain you mentioned expired earlier this year, so you can rest assured that you won’t receive any further charges.
  
  Please let us know if you have any questions or need any extra help, and we’ll be happy to assist you.

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  arjunramchurn · Member · Nov 5, 2025 at 10:00 am

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  Hello @elcristofue! Thanks a lot for checking and confirming — really appreciate your help! That clears things up perfectly.

  Best,

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  staff-sjclaen · Staff · Nov 5, 2025 at 11:23 am

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  I’ll go ahead and close this thread, but feel free to contact us if you need help with anything else.