Domain pointing issue

  • Unknown's avatar
    tejash98 · Member ·

    Dear WordPress Team,

    We was having a Domain with your server, now we have migrated that domain to the hostinger server and it migrated successfully, still we are getting the error which says your domain is pointing to wordpress, even though we have changed dns records and name servers. Even we have removed the free domain hosted website from this wordpress panel. On contacting the current server/domain provider (hostinger) they says to please contact the previous domain provider for domain cache.
    Domain name: givesbetter.com

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    It looks like you transferred the domain away from WordPress.com. As a result, we have no control over the domain, and none of its settings can be changed from our end anymore.

    I’m not sure why your current registrar asked you to contact us. The domain is registered with them and has their nameservers. Please contact them again if you’re still having trouble with the domain.

    Regards

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