Domain pointing issues with managed wordpress from go daddy

  • Unknown's avatar
    careers2x · Member ·

    I bought a managed wordpress plan from godaddy. Now, wordpress is asking me to upgrade to pro plan when I have already paid godaddy. How do i get around this?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    staartmees · Member ·

    If you already got a managed wordpress plan from GoDaddy, you don’t need wordpress.com. You must contact GoDaddy support or search documentation to know what to do.

  • Unknown's avatar
    justjennifer · Member ·

    Hi there, just adding that if you installed the Jetpack plugin on your GoDaddy WordPress site, you’ll only be using this WordPress.com account to manage that connection. https://jetpack.com/blog/why-wordpress-account-jetpack/ You don’t need to purchase any WordPress.com upgrade plan.

    Hope that helps too, but let us know if you have other questions about this.

    For future use, for help with a site using the open source WordPress software, head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

  • kokkieh · Staff ·

    Hi there,

    I only see a free WordPress.com site in your account, so I’m guessing you might have added an upgrade to the cart for that site.

    If you’re seeing a notice at the top of the screen that you have an uncompleted purchase, click on that, remove the upgrade from the cart, and the notice will go away :)

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