Domain pointing spins and never loads

  • Unknown's avatar
    gallagherink · Member ·

    On the My Blogs screen, it showed my correct blog, gallagherink.wordpress.com and below that it showed gallagherink.com. that is because I am pointing my domain to the gallagherink.wordpress.com address.
    It was fine but I clicked on the gallagherink.com and it immediately changed the address. When I type either one of those two addresses in a browser, it just spins and spins and never loads.
    I want to undo the error but can’t get back to it. I can send you a screenshot if you want. Thank you, Helen Gallagher, gallagherink.wordpress.com

    The blog I need help with is: (visible only to logged in users)

  • kathrynwp · Staff ·

    Hi Helen, I’ve reset gallagherink.wordpress.com as your primary domain under Store > Domains. (By the way, if this ever happens again, you can always access your dashboard under http://gallagherink.wordpress.com/wp-admin/ )

    Your domain gallagherink.com is currently pointing to Bizland. In order to map it to your WordPress.com site, you’ll need to log into your domain registration control panel and update the name servers to:

    ns1.wordpress.com
    ns2.wordpress.com
    ns3.wordpress.com

    Please be sure to first read our guide to mapping an existing domain – especially the heads-up about any email accounts you may have on the domain.

    Just let me know if you need further help.

  • kathrynwp · Staff ·

    p.s. you may need to clear your browser’s cache to be able to reload http://gallagherink.wordpress.com/ properly.

    https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

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