Domain Premium package refund
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Hi, I purchased the premium wordpress package for $8.25/mo that bundled a domain registration for free. When requesting a refund the domain was counted as part of the $99 and subtracted from the final refund.
The blog I need help with is: (visible only to logged in users)
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There is no monthly payment upgrade package of any kind here at wordpress.COM so I do not know what you mean.
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes from 1 – 2 weeks for the refund to be received.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
If you purchased a domain URL through WordPress.COM please let Staff know if you want to use that URL on a self-hosted wordpress.ORG site. I typed modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hey there,
Not a problem! I refunded the charges for schusterdigital.org back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.
Please let me know if you have any other questions.
Take care,
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