Domain prob

• 

  tibochristophe · Member · Apr 24, 2014 at 4:10 pm

  • Copy link
  • Add topic to favorites

  Hi, my domain expired in last janary, but i buyed it again last week. Why my domain doesn’t point on my blog ?
  lapreconisationmusicale.com

  The blog I need help with is: (visible only to logged in users)

• 

  shawnajroberts · Member · Apr 29, 2014 at 12:25 am

  • Copy link

  Hi there!

  It looks like you just renewed your Domain Mapping upgrade. I’ve given your account 13 credits and removed the subscriptions. You’ll need to go to Store > My Domains and select ‘Register a New Domain Name’.

  Let me know if I can help further!

• 

  tibochristophe · Member · May 5, 2014 at 12:05 pm

  • Copy link

  Hey,

  thx for ur response. But it doesn’t work. I tried to “register a new domain” as u proposed, but it tells me that the domain is “already mapped to a WordPress.com blog” ! In fact, it’s mine… ! I don’t know why on my domain’s page, i see “lapreconisationmusicale – expired” while i payed to renew this domain last 2014/04/19 18:38 (i’ve got the mail)… ? Maybe a DNS prob (but i don’t understand anything about that) ?

  Thx for ur help

• 

  shawnajroberts · Member · May 5, 2014 at 2:54 pm

  • Copy link

  Hmm. It looks like there was a small hiccup with the cancelation of your domain mapping subscription. I’ve fixed this and you should be able to register the domain again through Store > My Domains. Sorry about that!

  Let me know if you still have trouble! :)

• 

  tibochristophe · Member · May 8, 2014 at 7:48 pm

  • Copy link

  It works now ! Thx a lot for ur helping.

• 

  shawnajroberts · Member · May 8, 2014 at 7:52 pm

  • Copy link

  Great! Let me know if I can help with anything else! :)