domain problem

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  crthaw · Member · Sep 11, 2017 at 1:21 pm

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  Hello, I have had the domain calrythaw.com for a few years and it was set to renew July 21. It said it would automatically renew so I did not take action. Now it says that it is expired and that someone else owns it? But when I search the site, it says it doesn’t exist. I just want to purchase it back.
  Carly Thaw

  The blog I need help with is: (visible only to logged in users)

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  krutidugade · Member · Sep 11, 2017 at 1:26 pm

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  Hi there,

  I checked the domain name calrythaw.com on https://www.whois.com/.
  The domain name is available for purchase. No one owns the domain name for now.
  You can go ahead and get the domain name by purchasing upgrade plan. Free plan doesn’t have Custom Domain feature.
  https://wordpress.com/plans

  Hope this helps.

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  gemmacevans · Member · Sep 13, 2017 at 11:01 pm

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  Hi Carly,

  Now it says that it is expired and that someone else owns it?

  As @krutidugade mentioned, calrythaw.com is currently available so I’d recommend registering the domain as soon as possible if you would like to use it again.

  it was set to renew July 21. It said it would automatically renew so I did not take action.

  We emailed you 3 months ago to say the renewal payment for calrythaw.com had failed. This email was sent to the address on your Account Settings page. If that information is correct but you didn’t receive the email, it may have gone to your spam folder.

  Please let me know if you have any questions.

  Thanks!

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  crthaw · Member · Sep 13, 2017 at 11:49 pm

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  So I made a typo in my request I guess. I had originally registered carlythaw.com not calrythaw.com
  carlythaw.com is taken by something called wildwestdomains or something I just looked it up. I just want to get the domain back – especially if they arent even going to put anything on the page. I dont know who to contact.
  Carly

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  gemmacevans · Member · Sep 14, 2017 at 7:10 pm

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  Hi Carly,

  So I made a typo in my request I guess. I had originally registered carlythaw.com not calrythaw.com

  Ah okay, thanks for confirming! I see another member of staff has explained the next steps in this thread: https://en.forums.wordpress.com/topic/redemption-2.

  I’m going to close this thread so all your support stays in one place and we’ll continue to help you there :)