Domain problem

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  birthjoy2013 · Member · Nov 18, 2018 at 10:42 am

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  Hi-I bought a domain through Bluehost yesterday and wordpress is not allowing me to sign up or sign in

  The blog I need help with is: (visible only to logged in users)

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  machellie · Staff · Nov 18, 2018 at 11:19 am

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  Hello there!

  It sounds like you bought a domain with Bluehost and now you are looking to use the domain to replace carinaftali.wordpress.com here at WordPress.com. Is that correct?

  If you are having issues getting into your WordPress.com account
  Visit https://en.wordpress.com/wp-login.php?action=lostpassword to reset your password.
  Visit https://en.support.wordpress.com/account-recovery/ to recover your account.

  Once logged in
  To use the domain you purchased at Bluehost here at WordPress.com, you can either “map” your domain or transfer to WordPress.com.
  Domain mapping: https://en.support.wordpress.com/domains/map-existing-domain/
  Transfer domain: https://en.support.wordpress.com/incoming-domain-transfer/
  More domain information: https://en.support.wordpress.com/domains/

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  kokkieh · Staff · Nov 18, 2018 at 2:24 pm

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  Hi there,

  Please contact Bluehost support to get your account credentials for your self-hosted WordPress site you’ve set up with them. We cannot help you with this as that site has no connection to WordPress.com and we have no access to it.