Domain Problem

• 

  thevegankat · Member · Aug 22, 2020 at 3:42 pm

  • Copy link
  • Add topic to favorites

  Hello,
  I recently did not renew my domain http://www.thevegankat.com. I thought that it would default and use http://www.thevegankat.wordpress.com when I didn’t renew it. This is not working and my site will currently not load when I go tot http://www.thevegankat.wordpress.com. How do I fix this?

  Thanks!
  Kathryn

• 

  mrsnlchauhan · Member · Aug 22, 2020 at 5:37 pm

  • Copy link

  Hi @thevegankat,
  Your issue requires WordPress staff’s intervention. I am tagging this post for their attention.

  As soon as they see this, they will reach out to you with help.

  Best,
  Sunil Chauhan

• 

  kokkieh · Staff · Aug 22, 2020 at 6:48 pm

  • Copy link

  Hi Kathryn,

  Your site has reverted to the free WordPress.com address, and I can load it without problems at https://thevegankat.wordpress.com/.

  If it’s not working for you, try clearing your browser cache. Your browser is likely still “remembering” that the site used to be on the custom domain, so it’s still trying to load the site there instead of at the correct address.