Domain Problems
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Hello, I am trying to transfer my domain to another host, but I deleted my site and now cannot gain access to my domain information so that I can transfer it. What can I do to fix this?
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Hello @alexcwade,
If you deleted your site within the past 30 days, staff can restore it for you. Could you post again with the name of the deleted site and domain that you wish to transfer?
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The website/domain was acwade.com
I deleted something today, but I believe that I deleted site tied to acwade.com over six months ago. I’m just getting around to transferring (or trying to transfer) the domain to 1&1.
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You won’t need to recover the site to transfer the domain, but you will need staff assistance. I will add a modlook tag to your post to flag it for staff follow up.
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Was this the site you deleted: https://acwadecom.wordpress.com/? If so, let me know as soon as possible as I can still restore it. The 30 day undelete period started just recently and actually applied retroactively so I can still do it in this case.
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No, the site that you deleted. Was that https://acwadecom.wordpress.com/, which http://acwade.com/ appears to have been mapped to?
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Yes, I deleted https://acwadecom.wordpress.com/. But I was unable to access the domain for acwade.com from that.
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Hi there,
In order for us to restore that domain, we need to connect it to a WordPress.com site in your account, as else you won’t be able to access its settings in order to transfer it.
Please create a new free site at https://wordpress.com/start/site/, and let me know once you’ve done that, and I can restore your domain, acwade.com
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Thanks for creating a new site, I’ve restored acwade.com there:
https://wordpress.com/domains/manage/
You can now begin the transfer process with these steps:
https://en.support.wordpress.com/move-domain/transfer-domain-registration/
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