Domain problems

• 

  travellersinkblog · Member · Oct 8, 2014 at 12:26 pm

  • Copy link
  • Add topic to favorites

  I renewed my domain name earlier today, but it’s not working. Can I get a refund, or will it update in the next few hours? Thanks.

  The blog I need help with is: (visible only to logged in users)

• 

  rachelmcr · Member · Oct 9, 2014 at 12:25 pm

  • Copy link

  Hi there,

  The domain travellers-ink.com expired in June. Unfortunately, we no longer control that domain and cannot renew it for you. All of your content is still available through this URL: http://travellersinkblog.wordpress.com/

  We attempted to inform your domain’s expiration (via email and dashboard notices). It was possible to recover the domain for some weeks after its expiration, but because of the time lapsed, the domain was sent back to the registrar who then sold it to a new owner. We have more details about domain expiration if you’re interested in learning more about the process.

  Here is the publicly available contact information of the new domain owner:

  http://who.is/whois/travellers-ink.com

  We’ve issued you a full refund for that renewal payment you made. I’m very sorry I can’t do more to help you with that domain.

  However, I also noticed that your domain laurajanedale.com recently expired (on September 28). There’s still a chance you can renew that expired domain if you still want it, by renewing it under Store > My Domains in your site’s dashboard here:

  https://laurajanedaledotcom.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  Please let me know if you have any questions about that!