Domain Purchase

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  elisabethwheatley · Member · Mar 5, 2016 at 4:09 am

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  I purchased a domain two days ago for my blog and received a receipt and a transaction confirmation. Everything appears to be in order accept that the domain is not mapped to my site and seems, for all intents and purposes, to have disappeared. It shows up on my billing history, but when I search for the domain, it is still shown as available.

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Mar 5, 2016 at 4:52 am

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  flagged for the staff

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  staff-ozmodiar · Staff · Mar 6, 2016 at 12:15 am

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  So, it appears that the registration did not go through successfully. This is something that should not happen. I will look into the cause.

  However, what you should do now is attempt to register our domain again. Your account has credit applied to it, so you should not be asked to pay anything extra.

  Let me know if you are successful.

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  elisabethwheatley · Member · Mar 6, 2016 at 12:47 am

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  That appears to have worked, thank you! The domain is currently working and I will let you know if I experience any other issues.

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  staff-ozmodiar · Staff · Mar 6, 2016 at 4:23 am

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  Glad that it got sorted out.

  And again, our apologies for the extra hassle.