Domain Purchase

  • Unknown's avatar

    Is there ANY way I can talk to someone on the phone? I purchased (I think?) this domain (mymostauthenticme.com) and don’t want it anymore. I’d like to purchase a domain with another name, but seem to get confused in the set-up process. Can I purchase a domain while logged into this account, or should I delete my account and start all over?

    Thank you so much. I appreciate it.

    The blog I need help with is: (visible only to logged in users)

  • Good Morning –

    All of the support for WordPress.com is offered online. Go to wordpress.com/help/contact to access support.

    Did you try to purchase mymostauthenticme.com through WordPress.com? Or do you think you may have purchased it with another registrar, like GoDaddy?

    There is not any record of this domain being registered or added to the account that you’ve contacted us from. Do you have more than one user account on WordPress.com? Did you receive an emailed receipt regarding the purchase?

    Your WordPress.com account can accommodate multiple sites, so there’s never a reason that you’d need to delete a site.

    I see that you’ve registered mymostauthenticme.wordpress.com , your .wordpress.com site url, which is the first step.

    When you login to go My Sites in the upper left corner and you will see it listed on top in the left hand sidebar above the dashboard.

    Here are some guides to help you get started:
    https://en.support.wordpress.com/start/
    https://learn.wordpress.com/

    A custom domain can be added to this site if you want. To do that, you’ll need to upgrade from your free account. The different plan options are available in a side by side comparison at wordpress.com/pricing/ and you can select the ‘add’ button to apply the plan to your account.

    I’m happy to answer any follow up questions :)

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