Domain Purchase

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  lytleanimalallies · Member · Sep 21, 2018 at 2:52 am

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  I purchased a domain from wordpress.com before I set up my site. When I tried to transfer it on to my wordpress.com site it says, ‘This domain is already mapped to a WordPress.com site.’
  When I type in the domain name, the browser says it cannot find it. ICANN whois says it’s registered and on NS1.wordpress.com, NS2.wordpress.com and NS3.wordpress.com. So, it is either parked or attached to another site…
  It was purchased under my account. How do I find it.

  The blog I need help with is: (visible only to logged in users)

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  lytleanimalallies · Member · Sep 21, 2018 at 2:53 am

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  The purchased domain is lytleanimalallies.org

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  slodaniel · Member · Sep 21, 2018 at 3:12 am

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  Hi there!

  You should be able to manage your domain on WordPress.com at this link: https://wordpress.com/domains/manage/lytleanimalallies.org

  Let us know if that doesn’t work for you.

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  slodaniel · Member · Sep 21, 2018 at 3:14 am

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  Here are further instructions for mapping your domain on WordPress.com: https://en.support.wordpress.com/domains/map-existing-domain/

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  fstat · Staff · Sep 21, 2018 at 9:05 am

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  Hi there,

  You canceled that domain along with the Premium plan last year (2017-09-24) and you also received a refund for that. If you still want that domain, I can restore it for you and for that you have two options:

  1. Purchase any plan and then we can restore the domain.

  2. Only renew the domain for the price of $26. For that, we need to email you a payment request.

  Please let us know how you want to proceed and feel free to send any other questions you might have.

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  lytleanimalallies · Member · Sep 21, 2018 at 3:14 pm

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  @fstat, yes, if you could please send a renew of the domain, I would appreciate it.

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  staff-zinnia · Staff · Sep 21, 2018 at 4:47 pm

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  Howdy –

  I’ve restored the domain and emailed a payment your way. Please complete that as soon as possible and write back to me here so I can check that it was successful.