Domain purchased under wrong email

• 

  duchessproduction · Member · Aug 10, 2022 at 10:19 pm

  • Copy link
  • Add topic to favorites

  Hi my father purchased the domain queenbeescatering.com under the incorrect email. He is not able to access this email at all so the domain was never activated but the $18 was charged to his card. We are hoping to either delete the account completely or change the registered email. We also do have the transaction id from our bank for proof of ownership. Please help!

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  supernovia · Staff · Aug 11, 2022 at 2:24 am

  • Copy link

  Hey there, can he log into the account still? If he has the username and password, please have him use that, then update the email address by typing it in the box here:
  https://wordpress.com/me/account

  A confirmation email will be sent to the new address. We can go from there!

  If he doesn’t have the login and password, please have him use the form here:
  https://wordpress.com/support/account-recovery/#account-recovery-form