domain question

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  ericapurdy · Member · Jul 28, 2016 at 12:40 am

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  Says my domain never expires as it comes with the site however my domain has expired and is not up and running how do i fix this?

  The blog I need help with is: (visible only to logged in users)

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  leifq · Member · Jul 28, 2016 at 1:25 am

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  Hi there,

  According to this article, domains expire each year and need to be renewed annually:
  https://en.support.wordpress.com/domains/domain-expiration/

  Is the Premium Plan with the custom domain linked to this account as well?
  http://ericapurdyblog.wordpress.com/

  And if possible, could you also post the domain URL you are trying to renew?

  Thanks!

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  ericapurdy · Member · Jul 28, 2016 at 2:17 am

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  Hi
  Yes it is the premium plan that has expired apparently.

  Purdysblog.com

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  leifq · Member · Jul 28, 2016 at 2:28 am

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  @ericapurdy,

  According to this resource:
  https://whois.domaintools.com/purdysblog.com
  your domain may still be in the ‘redemption period’ for you to renew it. See https://en.support.wordpress.com/domains/domain-expiration/#redemption-period

  If it is not in the ‘Manage Purchases’ section of your account, you may need to contact WordPress.com Support Staff for help.
  https://en.support.wordpress.com/manage-purchases/

  I’ll go ahead and tag your question with ‘modlook’ to alert a Staff member who can have a closer look at your account.

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  staff-doublebassd · Staff · Jul 28, 2016 at 6:58 am

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  Hey there,

  As @quitevisiblestudio mentioned, Purdysblog.com is now in a redemption period. You can still renew your domain through us, but it is now a more expensive and complicated process to do so. Our registrar charges an $80 late renewal fee in addition to the $26 we charge to renew the domain. The good news is that this is still a chance of reclaiming the domain through this option.

  Your other option is to wait until the redemption period is over so that the domain becomes available for registration again. Domains are usually in redemption for approximately 80 days, but with this option, you run
  the risk of someone else jumping in front of you to purchase the domain before you get the chance.

  Please let me know if you want to proceed with paying the late renewal fee in the attempt to reclaim the domain name. This option is also time sensitive because the domain can be auctioned off to an expired domain bidder.

  I would suggest enabling the auto-renew option so that you will not have to worry about losing control over your domain in the future.

  Please visit the support page link for further instructions:

  Recover an Expired or Cancelled Domain

  Let me know if you have any questions. Thank you!