Domain recover

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  castellanosisaac01 · Member · Jun 3, 2021 at 2:39 pm

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  I would like to recover a domain that was recently canceled

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  staff-blorbo · Staff · Jun 3, 2021 at 6:06 pm

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  It looks like you’ve canceled the domain name, meaning you no longer own it.

  Please let us know which of these options works best for you:

  Wait: You can wait about five days from cancellation for the domain to be released. So long as no one else buys it before you do, you can purchase it again with another provider.

  Repurchase the Domain: We can send an invoice and restore the domain. You’ll be able to point it to a new host as soon as it’s restored, then transfer the registration after 60 days.

  Repurchase a Plan: To host your site here after all, buy a plan, skip the domain option, then update us here.

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  castellanosisaac01 · Member · Jun 3, 2021 at 8:50 pm

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  Thanks for the response. I would like to repurchase the domain and for you guys to be host of the site, would the cost remain the same? how long will it take for the domain to be restored once repurchased?

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  supernovia · Staff · Jun 3, 2021 at 9:22 pm

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  Hi @castellanosisaac01, if you can purchase the plan right away then update us here, we can restore it right away.

  Pricing depends on the plan you choose, so you’ll just want to buy the plan you like, and skip the domain option. You can start here:
  https://wordpress.com/pricing/

  And if you’re not sure which plan to use, just pick personal for now and send more details, and we can help you figure out if you’ll want to upgrade.

  Talk to you soon!

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  castellanosisaac01 · Member · Jun 3, 2021 at 10:48 pm

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  Thanks for the info! Plan upgraded to premium already, please let me know once the domain is restored :)

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  kokkieh · Staff · Jun 4, 2021 at 5:04 am

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  Hi there,

  It looks like you upgraded to one of our monthly plans. Monthly plans don’t include a free domain, only annual plans do. However, a monthly plan will still allow you to set the domain as primary on your site. I apologise that we didn’t make this clear above.

  I’m sending you a link via email that you can use to pay for the domain registration itself. Once we receive that payment, we can restore the domain to your account.

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  castellanosisaac01 · Member · Jun 4, 2021 at 6:03 am

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  Hi! Ou, thanks for that headsup and no worries, I should’ve notice the difference as well, sorry. Thanks again for the response and the sent link, domain registration payment was successfully completed on my end, can you confim if it is in yours as well?

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  castellanosisaac01 · Member · Jun 4, 2021 at 6:20 am

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  How much time does it take to the domain to be reflected on my site as a domain option?

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  robertghetau · Staff · Jun 4, 2021 at 6:38 am

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  Hi there,

  I’m happy to confirm the domain has been restored.

  Have a great one!

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  castellanosisaac01 · Member · Jun 4, 2021 at 5:28 pm

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  Thank you so much!

  You do as well :)