domain recovery

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  bluerainorchid · Member · Mar 2, 2018 at 9:37 pm

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  I allowed my domain through WordPress to expire and accidentally deleted the site. I need it back.

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Mar 2, 2018 at 10:30 pm

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  If it has only just expired and the domain was purchased via this account you should be able to renew at : https://wordpress.com/me/purchases. If you can’t then you’ll need to add the word modlook to the tag box on the right. That will alert a member of staff to assist in due course.

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  bluerainorchid · Member · Mar 2, 2018 at 11:48 pm

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  I can see history but nothing is in purchases. I think because it was accidentally deleted.
  I did add the tag modlook. Thank you so much.

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  fstat · Staff · Mar 3, 2018 at 9:02 am

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  Hi there,

  I have sent you a manual payment request for your domain bluerainorchid.com. Please let me know when you complete the payment so I can start the recovery process.

  If you have any other questions, just let me know and I’ll be happy to help.

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  bluerainorchid · Member · Mar 3, 2018 at 8:43 pm

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  Hi fstat,
  Thank you, payment is complete. Do you need a receipt number?

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  fstat · Staff · Mar 3, 2018 at 9:15 pm

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  Thank you! I have already initiated the recovery process and I’ll let you know as soon as your domain is back online.

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  ashercantrell · Member · Mar 3, 2018 at 11:52 pm

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  Hey there!

  Your domain is now back in business! Thanks for letting us know :-) If you run into any more trouble, just give us a shout!

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  bluerainorchid · Member · Mar 4, 2018 at 12:37 am

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  Thank you