domain recovery

  • Unknown's avatar
    mepatrust · Member ·

    I need to recover my domain ‘mepatrustantiguabarbuda.org’

    Site: https://mepatrust.wordpress.com.
    WP.com: Yes
    Correct account: Yes

  • supernovia · Staff ·

    Hey @mepatrust, actually this domain is in redemption right now because it expired quite a while ago:
    https://wordpress.com/support/domains/domain-expiration/

    The registrar charges an $80 redemption fee in addition to the regular renewal fee. I’ve just sent an invoice. Can you pay that ASAP, then respond here to let us know that’s done?

    If you don’t want to pay the extra $80 fee, you can allow the domain expiration process to continue, but please know that’s a risky process. Let us know and we can remove the invoice if that’s your preference.

    Either way, domain redemption is time sensitive, so let us know as soon as possible what you’d like to do.

  • Unknown's avatar
    mepatrust · Member ·

    Thanks for your response! I paid the renewal and domain recovery fees.
    Please see evidence below.

    Best,
    Garry

    Your site just got even better.
    You are now the proud owner of Renewal for mepatrust¬.org! Time to update your business cards.
    Billed To
    mepatrust

    Item Price
    Domain Late Renewal Fee
    Redemption fee for mepatrust.org US$80.00
    Domain Registration
    Renewal for mepatrust.org Actual price: US$5.00
    Discount: US$-13.00
    Total US$98.00

    Print Your Receipt

    Ready to get started?

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  • Unknown's avatar
    eamcgill90 · Member ·

    Thank you for completing that payment. I’ve emailed our domain vendor and started the domain redemption process. We’ll update you again once the domain is restored.

  • staff-jeev · Staff ·

    Hello @mepatrust,

    The good news, the domain was successfully redeemed by the registry and we have restored it to your account. Now you can manage the domain from WordPress.com > My Sites > Upgrades > Domains.

  • Unknown's avatar
    mepatrust · Member ·

    Thank you so much!

    Is it possible to make advance payment towards the domain subscription?

    Best,
    Garry

  • staff-blorbo · Staff ·

    Yes, you can renew additional years and enable auto-renew at https://wordpress.com/me/purchases

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