Domain recovery

  • Unknown's avatar
    lunafaefae · Member ·

    Hey,

    This morning I bought a Premium service for a new domain. Unfortunately, I didn’t realize that when I bought that domain I was logged into the wrong WordPress account (shared with other people for other purposes) so I proceeded to cancel that Premium plan and I was hoping to repeat the process from this new account. I thought that migrating the Premium service and domain to a different WordPress account would not be possible so that is why I cancelled with the hope of starting here again. Now I see a message that the domain I bought expired recently and that I need to contact support. Is it possible to unblock the domain so that it becomes available again?

    Kind regards,

    Oriol Poveda

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I see we already helped with that via live chat. Should you have any more questions or need additional help, please don’t hesitate to ask. We’re always here and happy to help.

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