Domain Redemption
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Hi! We had a domain expire and are desperately trying to recover it. The support we’ve found says to contact support and it should be easy to recover, but we’re having a hard time finding out how to contact support! :) Any help here would be greatly appreciated. Thanks!
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Hi there,
Those domains are owned by a different account than the one you’re currently logged in. We need to hear from that account’s owner so we can further assist in recovering the domains.
If you are the owner of that account but you cannot access it, then please follow our Account Recovery guide:
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Hi, and thanks for getting back to us. I am the owner of that account and would appreciate help in recovering the domains. I have someone assisting me in the effort.
Thanks, Diane -
Thanks Diane, we’ve emailed you a payment link. Please respond again here as soon as that is paid so we can reach out to the registrar to get those back.
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Great, thank you for updating us! I’ve reached out to the registrar and will let you know when we hear back.
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Hi there!
Good news.
I would like to inform that the redemption process for your domain has been completed and your domain is now active again.
Please feel free to contact us if you have any further questions.
Cheers,
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Hello!
Your other domain, reedandsonplumbing.com has now been restored and is active in your account.
Thanks!
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