Domain Redemption

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  meera7 · Member · Oct 18, 2020 at 10:15 am

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  Hi there,

  I would like to redeem an expired domain of mine urgently. Please could you get in touch with me to discuss this?

  Thank you,
  Meera

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  shubhamgmath · Member · Oct 18, 2020 at 12:24 pm

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  Hi meera7

  Can you please help us with the domain you want to renew?

  Staff can only help you out to get back your domain.

  I am tagging this thread as ‘modlook’ for staff attention. Please wait for some time they will get back to you on this.

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  meera7 · Member · Oct 18, 2020 at 12:53 pm

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  Hi,

  The domain is http://www.the-thinline.com.

  Thank you

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  kokkieh · Staff · Oct 18, 2020 at 2:49 pm

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  Hi there,

  That domain expired on 4 September and has already been removed from our system. It is currently in redemption with our registrar.

  I’m sending you a link via email that you can use to pay for the domain’s renewal. Let us know here once you’ve completed the payment, and we can email our domain provider to restore the domain. Once we email theme it takes around 48 hours for the domain to be reactivated and returned to your account.

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  meera7 · Member · Oct 18, 2020 at 4:04 pm

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  Hi @kokkieh,

  Thank you for your help.

  I have just made the payment via the link that you send. Please let me know once you have contacted the domain provider to restore it. Appreciate the help.

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  kokkieh · Staff · Oct 18, 2020 at 4:58 pm

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  Thank you.

  I’ve emailed our domain provider to get the domain back for you. We’ll let you know as soon as they reply.

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  meera7 · Member · Oct 18, 2020 at 9:01 pm

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  Thank you, appreciate it and look forward to the update.

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  marianearchimbaud · Member · Oct 19, 2020 at 2:51 pm

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  Hi Meera!

  I wanted to let you know that we were able to restore your domain. I have checked your site a few minutes ago and everything is working fine.

  Please let us know if there is anything else we can help you with.

  Cheers!

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  meera7 · Member · Oct 19, 2020 at 5:08 pm

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  Hi Maria,

  Thank you so much for your help! I have checked on my end to and all seems good.

  I will definitely get in touch if there is anything else.

  Thanks again to the team involved in resolving!