Domain Redirect Led to Broken Site

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  kdonovan11 · Member · Dec 31, 2014 at 2:57 pm

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  It seems I’ve made a mistake… I have kevindonovan.wordpress.com which for years has used blurringborders.com. Tonight, I went into the General Settings and sought to redirect it to kevinpdonovan.com (which I also bought through WordPress and has previously redirected to blurringborders.com). My goal was to make kevinpdonovan.com the main website, not blurringborders.com

  The result is a problem:
  (a) kevindonovan.wordpress.com still redirects to blurringborders.com,
  (b) kevinpdonovan.com still redirects to blurringborders.com,
  (c) blurringborders.com lost its theme,
  (d) and when I login to kevindonovan.wordpress.com or blurringborders.com, I no longer have access to the admin stuff for what appears on blurringborders.com, rather it is the material for an older blog that used that site but I deleted years ago.

  I hope this is clear — it seems a bit difficult to explain.

  I would either like to revert to the prior status quo. Or I would be happy to just have blurringborders.com redirect to kevinpdonovan.com and to be able to rebuild (from the ground up, if necessary), kevinpdonovan.com. However, since the admin site for kevindonovan.wordpress.com is the anachronistic material, I’m unsure how to do so.

  Thanks!

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Dec 31, 2014 at 3:07 pm

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  I think you really want domain mapping for both custom domains – then the preferred domain is set to primary

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  auxclass · Member · Dec 31, 2014 at 3:10 pm

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  PS – I flagged this for the staff in case you need more help

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  kdonovan11 · Member · Dec 31, 2014 at 6:47 pm

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  Thanks, auxclass. Is that something to be one by logging into the WordPress admin? Or through my host, Bluehost?

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  auxclass · Member · Dec 31, 2014 at 7:31 pm

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  If all your active sites are on BlueHost then domain mapping is not the answer – domain mapping is when you have a blog here with a custom domain name

  Site redirect is when you move off site and you want your WordPress.COM blog to send traffic to your custom domain name on another host

  If you did the changes in General Settings (an option we don’t have with blogs here) – you have sort of “moved” your blog and made a common error with a WordPress.ORG install – so you will probably need to get help at WordPress.ORG

  For more on the difference: http://support.wordpress.com/com-vs-org/

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  amightywp · Member · Jan 4, 2015 at 6:13 pm

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  Hi there,

  I know that much of this has been covered by @auxclass, but I’m going to hit it anyway just to make sure everyone is on the same page.

  You currently have two domains which are registered through us, blurringborders.com and kevinpdonovan.com.

  You have a website through us at WordPress.com, kevindonovan.wordpress.com, as well as a self-hosted WordPress.org site which is hosted at BlueHost, set up for the domain blurringborders.com (as linked to previously, the differences between the two, WordPress versions can be found here: http://en.support.wordpress.com/com-vs-org/)

  Both of your domains are currently pointed at your BlueHost site.

  If you would like to change the way it behaves, there are a few things which you need to do. There is a WordPress.org Codex help file which walks you through your options:

  http://codex.wordpress.org/Changing_The_Site_URL

  You may also need to change some settings in your hosting account with BlueHost. I would reach out to their support line to let them know what you intend to do and ask for advice before you make any changes.

  Unfortunately there isn’t much help we can provide, since it’s entirely outside of our system. We wish you the best of luck however!