Domain Redirection Issue

  • Unknown's avatar
    rajeshca911 · Member ·

    Despite following the recommended steps, I am unable to resolve the problem. Specifically, when I enter the URL without ‘www,’ it redirects to the WordPress domain.

    I have reviewed my settings and configurations, but the issue persists. Could you please provide guidance on how to rectify this redirection problem?

    Self-declared URL: http://www.caratools.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there @rajeshca911, do you have a site you’re trying to connect the domain to? Right now I see it’s a “domain only” registration, so it’s not associated with any site.

    I see you’ve got a site you might have meant to connect that to, though. It doesn’t currently have a hosting plan. Can you click here to add one? Any of the paid options will work for this; if you need help choosing one let us know what you have in mind and we can make a recommendation.

    Once you have a hosting plan for that site, please update us here and we can get the domain connected to the correct site. Cheers!

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