Domain Refund

  • Unknown's avatar

    Hello. Today I had just received an email that I was automatically charged for a renewal of my domain and plan. I haven’t used WordPress in almost a year so I was looking to cancel and get a full refund as I have no use or intention of using either my domain or website and have other expenses to cover this month. I canceled my premium plan, butI also wish to cancel my domain as I have no intention of using it. How can I get a refund for my domain?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    Your request has been tagged for staff attention.

    Also noting that the cancelation of domains and plans can be done from your account profile as outlined in the links below:

    Manage Your Purchases

    Manage Your Purchases

  • Unknown's avatar
    blackcreativesconnect · Member ·

    hello I received automated charge today on my account. this account hasnt been in use for a year. I want a refund please

  • @joshtodgham It looks like you were able to cancel and refund your domain. Since the refund date is so close to the payment date, this may be processed as a reversal, not a refund. That means your credit card provider may simply remove the original charge from your bill.

    @blackcreativesconnect It looks like you deleted your account before refunding the charge, hence the problem. :) I have issued a full refund.

  • Unknown's avatar

    Thank you very much macmanx, I have received a notification of refund.

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