Domain refund

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  drellis77 · Member · Oct 19, 2019 at 10:44 am

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  I was registered for automatic domain renewal. My bank statement says this came out of my account on Tuesday. As I was away on a business trip I’ve only just seen the transaction now and cancelled my subscription. I believe I am still within the 96hr window but wasn’t offered a refund for the domains, only the account support package. Can I request a refund for the domains too as there has been no activity on any of the sites?

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Oct 19, 2019 at 8:51 pm

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  Hi @drellis77, I can see you’ve already cancelled the domains. In this case we were able to refund them for you, too. I hope this helps.